Many people have asked us about buying their car stereo products online. So many things are purchased online today, why not car stereo? There are very good reasons why not! First is your warranty coverage. Many companies do not authorize these online sales and will provide NO warranty coverage in the event of a problem. Some companies will not even repair units purchased through unauthorized channels for any fee, you would simply have to throw away the part and buy another. When you buy from an authorized specialist like us you get the full warranty coverage by your product's manufacturer backed up with our own lifetime labor warranty. Second is the service factor. There are NO websites that will look at your personal vehicle and take your personal wants and needs into account when suggesting the right parts for you. It's easy to tell you what should fit, but what fits and what will accomplish your goals are very different. Every person has different preferences in the way they want their vehicle to sound, look, and function. Only a skilled specialist can truly help you meet that desire. The last critical point is simple. Car stereo systems are about sound. Whether you want mind-crushing loud or silky smooth clarity it's all about the sound. You can flip though pages of pictures and numbers forever, you will never hear the product you are about to buy. When you step into our shop you will be able to hear a selection of products so we can truly fit your purchase to your desires.
Sometimes shopping online requires you to weight the risk vs. reward, and the final decision is up to you.
If you do decide that the risk is acceptable and decide to purchase your products online, it is critical to make sure they are installed correctly! And we will gladly professionally install your products for you. Feel free to call or email us a list of the parts you have and your vehicle's make, model and year and we will provide a quote for a complete professional installation to be sure your equipment functions as best as possible!
This is a direct copy from Arc Audio and their findings about internet sales of car stereo: Unauthorized online retailers and how they work-
Scam 1 - Bait and Switch - That low, low price may be advertised for the product you've been looking for but it might end up being for a knockoff or something completely different.
Scam 2 - Product not available/No Stock - Unauthorized dealers don't normally stock Arc Audio product, regardless of advertising claims. In some cases they will try to locate the product via other channels after your money is paid or attempt to steer you into another product they have in stock, not getting you the product you originally were looking for.
Scam 3 - No Technical Help - Only Authorized Arc Audio dealers and representatives know all the true facts about Arc Audio Products. Leave the technical questions for the professionals. It would be like asking the kid down the street to install your amplifier and them telling you "Any size box will work for your subs just as long as its ported".... Don't put your investment in the hands of a rookie....
Scam 4 - Second Hand Non-Factory Warranty - Unauthorized retailers cannot offer any kind of Arc Audio Authorized Factory Warranty. Only products purchased within an Authorized Arc Audio retailer will receive an authentic Arc Audio warranty. Products sold at any unauthorized online or brick and mortar retailer will not be backed by Arc Audio's Warranty Policies.
Scam 5 - Here Today, Gone Tomorrow - Don't be the victim of someone who will take your money and run. Only buy Arc Audio Products from an Authorized Arc Audio Dealer who will be there giving you that piece of mind that you will get what you pay for as well as be there for you in the future in case anything goes wrong.
Scam 6 – Tampered Products - Don't get stuck with a product that has been altered or tampered with. Product purchased online frequently are missing their serial numbers or some kind of repairs have been attempted because an unauthorized dealer couldn't get the amp fixed. All Arc Audio products are guaranteed authentic and all feature original serial numbers. If your product does not have original serial numbers and is not accompanied by a copy of a printed dated original receipt your product will not have that piece of mind of an official Arc Audio Warranty...
Scam 7 – Counterfeit Products - Counterfeit, used, and shoddy products are always trying to be pushed as genuine. When you buy from an authorized dealer you are getting authentic, genuine Arc Audio products.
Scam 8 - Identity Theft – Don’t make yourself a victim. By purchasing online via unauthorized dealers you put your personal information as well as your banking information at risk. There is a lot of dishonest people who run many of these sites and auctions just to make a quick buck and not only do they sell you product on false claims they can also potentially sell off your personal and financial information off to the highest bidder.
Here are a few links to manufacturer's websites and their feelings about internet purchasing: